Customs rolls out ePay System

THE BUREAU OF CUSTOMS (BoC) has rolled out its Electronic Payment Portal (ePay) System to streamline payment collection.

“By expanding digital payment options through the ePay System, we are reducing unnecessary delays, limiting manual processes, and ensuring that every transaction is handled with greater transparency and accountability,” Commissioner Ariel F. Nepomuceno said in a statement on Sunday.

The new payment system handles the collection of miscellaneous payments, customs duties and taxes for non-electric to mobile transactions, and other authorized charges.

“It specifically covers payments arising from manually processed Goods Declarations under the informal entry procedure, addressing a critical segment of transactions not yet covered by automated customs systems,” it said. 

The ePay System is linked with the Land Bank of the Philippines’ Link.BizPortal, providing a centralized gateway for electronic payments through authorized channels.

This also minimizes dependence on manual payment methods, reduces in-person transactions, and enhances interoperability across government systems.

Customs also called for importers, exporters, licensed customs brokers, and other stakeholders engaged in applicable transactions to use the ePay System.

The agency said comprehensive user guidelines and step-by-step instructional materials are available on the official Customs website.

Customs is currently working on achieving full digitalization in its operations along with a new headquarters. — Aubrey Rose A. Inosante